Support

Questions, bug reports, ideas: write to info@zarasas.com. ZARASAS is made by one person, and every mail reaches me directly.

Reporting a bug

These help me find it:

• the game's version (it's in the settings)
• your device and its system (e.g. iPad Air with iPadOS 26, or Windows 11 on Steam)
• what you did, what happened, and what you expected
• a screenshot, if you can

Questions

Which devices does the game run on?

Windows and Mac through Steam, Mac through the Mac App Store, iPad through the App Store, and Android tablets through Google Play. The game is made for big screens, so there's no version for phones.

Where is my progress saved?

On your device only. There are no accounts and no online saves. On Windows the save folder is %APPDATA%\Zarasas, on a Mac ~/Library/Application Support/Zarasas (the Mac App Store version keeps it in its sandbox, under ~/Library/Containers/com.philipclaren.zarasas). On iPad and Android tablets the progress lives inside the app, so deleting the app deletes it too. On Steam, Steam Cloud can keep a copy if it's turned on.

I lost a battle and my run is gone. Is that a bug?

No, that's the game: ZARASAS is a roguelite. Lose one battle and your cards, scrap and progress are gone, and you start again from scratch. Your best run stays on the record.

Is there anything to buy in the game?

No. Every card pack is bought with scrap you earn in battle. There are no microtransactions, no premium currency and no ads.

How do I get a refund?

Through the store you bought the game from: Steam, Apple or Google. They handle all payments, so only they can refund one.

Which languages does the game speak?

English, German, French, Spanish, Italian, Korean and Simplified Chinese. You can switch in the settings. This website speaks them too: the switch is at the top of the page.

Does the game collect my data?

No. The privacy policy has the details.